FRAUDULENT CALLER CLAIMING TO BE FROM KENORA HYDRO
May 16, 2016 - Kenora Hydro has received reports of suspicious callers claiming to be representatives of Kenora Hydro, threatening customers with disconnection of electrical service unless they provide payment by pre-paid debit card, credit card or wire transfer.
Kenora Hydro is not associated with this unidentified person or company, and does not phone customers to solicit payment in the form of pre-paid debit card or wire transfer.
Kenora Hydro encourages Kenora residents to be cautious. Should they receive a suspicious call from an unknown phone number claiming to be from Kenora Hydro, they should ask for the caller's identification and call us at City Hall, 467-2000 to verify the legitimacy of the call.
If customers have given financial information to a suspicious caller, they are also advised to contact the Police.
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Kenora Hydro serves you better!
Kenora Hydro is dedicated to the safe reliable supply of electricity to the citizens of Kenora.
The OEB Distributor Licence issued on April 1, 1999 described the service area of Kenora Hydro as:
- The City of Kenora as of December 31, 1999.
- The former Town of Keewatin, as of December 31, 1999, from the easterly boundary of Keewatin, westerly to Keewatin Beach Road, southerly to Lake of the Woods, and northerly to Darlington Bay.
- Plan M456, lots 1-5 inclusive in the City of Kenora (formerly the Town of Jaffray Mellick as of December 31, 1999).
- Island E211 and E212 situated in Lake of the Woods.
All areas outside of the above noted, are served by Hydro One.
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