Kenora Hydro

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FRAUDULENT CALLER CLAIMING TO BE FROM KENORA HYDRO

May 16, 2016 - Kenora Hydro has received reports of suspicious callers claiming to be representatives of Kenora Hydro, threatening customers with disconnection of electrical service unless they provide payment by pre-paid debit card, credit card or wire transfer.

Kenora Hydro is not associated with this unidentified person or company, and does not phone customers to solicit payment in the form of pre-paid debit card or wire transfer. 

Kenora Hydro encourages Kenora residents to be cautious. Should they receive a suspicious call from an unknown phone number claiming to be from Kenora Hydro, they should ask for the caller's identification and call us at City Hall, 467-2000 to verify the legitimacy of the call.

If customers have given financial information to a suspicious caller, they are also advised to contact the Police.

 

* * POWER OUTAGE and TROUBLE CALLS * *

 

  

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Kenora Hydro serves you better!

Kenora Hydro is dedicated to the safe reliable supply of electricity to the citizens of Kenora.

The OEB Distributor Licence issued on April 1, 1999 described the service area of Kenora Hydro as:

  1. The City of Kenora as of December 31, 1999.
  2. The former Town of Keewatin, as of December 31, 1999, from the easterly boundary of Keewatin, westerly to Keewatin Beach Road, southerly to Lake of the Woods, and northerly to Darlington Bay.
  3. Plan M456, lots 1-5 inclusive in the City of Kenora (formerly the Town of Jaffray Mellick as of December 31, 1999).
  4. Island E211 and E212 situated in Lake of the Woods.

All areas outside of the above noted, are served by Hydro One.

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Important Information

 

New Programs

Low Income Help

Ontario Electricity Support Program (OESP) now accepting applications online at OntarioElectricitySupport.ca or AideElectriciteOntario.ca

 

Distributuion Rates and Time of Use Prices

May 2016 Rate Order

May 2015 Rate Order 

November 1, 2015 = Time-of-Use Price and Hours Change

 

Other Interesting Information

ESA Director Order for Removal of Sensus Meters

 

Multi-Unit Residential Buildings

Declaration Form for Low Volume and Designated Consumers

Application and Declaration for Debt Retirement Charge Exemption

 

Kenora Hydro's Scorecard

Kenora Hydro 2014 Scorecard

FAQ 2014 Scorecard for Electricty Distributors

 

 

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