1. Where does your money go?
2. What are the rates?
3. How does my hydro bill compare to others in the province?
4. What is the RPP Variance and why would I be charged for it?
5. How does the Regulated Price Plan in Ontario work?
6. What are my options for buying electricity?
7. Do I have to sign up with one of the retailers that comes to my door?
8. What do I need to know before I sign a contract with an electricity retailer?
9. What questions should I ask the electricity retailers in order to compare services?
10. How will my electricity be charged if I do not sign with a retailer?
11. I signed a contract with a retailer but now I would like to cancel it. Can I?
12. What is the role of the Ontario Energy Board?
13. What is the role of the Independent Electricity System Operator?
14. What is a smart meter?
