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Land Acknowledgement
In the spirit of reconciliation, the City of Kenora acknowledges that we are on the traditional territory of the Anishinaabe and Metis of Treaty #3. The City of Kenora was originally the land base of one collective First Nation community, which was separated into three communities now known as Wauzhushk Onigum, Niisaachewan, and Washagamis Bay First Nations. Kenora now sustains many others, all of whom have been welcomed to peacefully share and care for these ancestral Lands and Waters. To support stewardship of the land, the City recognizes the importance of a strong relationship with our Treaty #3 partners. The City of Kenora acknowledges that our economy greatly benefits from the Anishinaabe and Metis that live in and around the City.

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Roads and Traffic

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The City of Kenora manages and maintains the network we travel on every day. Whether you drive, ride the bus, bike or walk, we work hard to keep our roads and sidewalks in a sound state of repair in all seasons.

Check out the current projects we are working on to improve and expand the City's roads. Find out about parking and road closures for quick and safe travels around the City.

Report a road issue 

Potholes

If you notice a pothole on a street in the City of Kenora, call us at 807-467-2334.

Leave a message and be specific about the location with as much detail as possible:

  • Street name
  • Street address
  • Direction of lane: north, south, east or west bound
  • Type of issue: pothole or other road deficiency

Call the pothole reporting line

How potholes form

With the shift from winter snow plowing to snow melting, conditions are perfect for potholes to form in the spring.

Moisture seeps into the pavement and sub-base, freezes, expands, and then thaws.

The ‘freeze, thaw' cycle weakens the pavement.

Traffic loosens the pavement even more.

Pavement crumbles and pops out.

Potholes can develop on a daily basis when temperatures begin to hover around zero degrees.

Fixing a pothole

Depending on where the pothole is located, it may take some time to fix it. Repairs are addressed on both a priority and scheduling basis. On average, we fill most potholes within a 12 to 48 hour period.

Pothole hazards are rated on the following criteria:

  • location (driving lane, curb lane);
  • class of street; and
  • degree of hazard for drivers.

If a pothole is located on a main road or priority route, it will be repaired quicker than others on a residential street or secondary road.

Tips to avoid tire and vehicle damage

  • be alert
  • be cautious
  • slow down
  • try to avoid puddles
  • after dark, keep headlights clean to spot potholes easily
  • keep tires properly inflated
  • brake lightly to avoid dropping into a pothole
  • try to avoid areas where pot holes normally form

What to do if your vehicle is damaged from a pothole

  1. Reach out to your insurance provider to report the damage and follow their guidance. 

  2. Email the City’s Risk Management and Loss Prevention Officer with the details of the incident, including:

  • Your name and contact information
  • The date and time of the incident
  • The exact location of the pothole (include nearby house numbers or other landmarks for accuracy)
  • A description of the damage along with copies of repair estimates or invoices 

Refrain from contacting the City for payment, as all claims are processed through our insurance or an independent adjuster. 

Do not delay repairing to your vehicle while awaiting payment, as the claims process may take some time. 

We encourage you to proceed with repairs, as recommended by your insurance provider, to ensure your safety and vehicle functionality.

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Road maintenance

We make sure the City's network of roads have routine maintenance to catch minor defects and repairs. Learn more about road maintenance, winter maintenance, and street sweeping activities.

How our maintenance works
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Snow removal

View the snow plow priority map, learn about no parking zones and how you can help with snow plowing and clearing, and snow on your property.

Learn about snow removal
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Roundabout

Learn how to drive through a roundabout and where to find roundabouts in the City of Kenora.

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Learn how to apply for the permits you need for a project, activity or event that access the City's roads or right-of-ways.

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Weight and load limits

Learn which roads are subject to load weight restrictions in the spring.

View weight restrictions

Inventory

  • 323 kms of gravel roads, paved streets, surface treated roads, and laneways
  • 66.5 kms of sidewalks
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  • 18 bridges
  • three pedestrian bridges
  • two roundabouts
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Contact Us

Operations Customer Service
Operations Centre
60 Fourteenth Street North
Kenora, Ontario P9N 4M9
T. 807-467-2000
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Your Government
1 Main Street South
Kenora ON P9N3X2
Phone: 807-467-2000

8:00 a.m. to 4:30 p.m.

Monday to Friday

Closed on Holidays

After hours: 807-467-2080



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