Credit Card Processing Fee Implementation
Please be advised of an upcoming change to credit card payments effective May 1, 2026.
A 2% processing fee will be applied to payments made by credit card. This fee is necessary to cover transaction costs charged to the City by credit card providers.
Key details:
- The processing fee applies only to payments made by credit card.
- There is no change to payments made by debit card, cash, cheque, or other approved payment methods.
- This processing fee will appear as a separate line item on your receipt.
Implementing the processing fee will help the City manage rising transaction costs while maintaining essential services and keeping general tax rates as stable as possible.
For more information, please contact Ryan Marsh, Director of Finance, at 807-467-2197.
We appreciate your understanding and cooperation as we implement this change.
Contact Us
City of Kenora
1 Main Street South
Kenora ON P9N3X2
Phone: 807-467-2000
After hours: 807-467-2080
8:00 a.m. to 4:30 p.m.
Monday to Friday
Closed on Holidays
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