Public Notices

Water and Wastewater User Rate Changes for 2025 and 2026

Please be advised that effective January 1, 2025, City of Kenora water and wastewater user rates will increase by 8.8% to 9.2% (depending on meter size), for all customers in 2025 and 2026. 

An average household that consumes 11.5 cubic meters of water can expect an increase of $12.61 per month in 2025 and $13.58 per month in 2026, depending on usage. 

The increase in water services user rates supports the ongoing replacement of existing assets, slows the growth of the infrastructure deficit,...

Water Services, Tax Notices, and Other Billing Delays

Please be advised that City of Kenora customers may experience delays in receiving water services bills, property tax notices, and other receivables due to the current interruption to postal services. 

It is important to remember that customers are still responsible for paying their bills on time.

To ensure you continue receiving your water bill, we invite you to sign up for e-billing.  For assistance with billing and payment options, you may contact our customer service team at 807-467-2000 or

Precautionary Boil Water Advisory for Third Street North Area

Please be advised that the water main repair impacting Third Street North, Fourth Street North, and Seventh Avenue North is complete and water service has been restored.  

A precautionary boil water advisory has been issued as of the evening of November 8, 2024, for select customers located at 400 block of Third Street North, 400 block of Fourth Street North, 300 block of Fourth Avenue North, and 300 block of Seventh Avenue North. Letters to impacted homeowners were delivered on the evening of...

Third Street North, Fourth Street North, and Seventh Avenue North Water Services Interruption

Please be advised that there is a temporary water services interruption on Friday, November 8, 2024, for customers in the areas of the 400 block of Third Street North, 400 block of Fourth Street North, and 300 block of Seventh Avenue North. 

All residents affected received notice yesterday evening about the water service interruption. The interruption is to allow for a water main repair in the area. Detour routes will be in place. Local traffic will be permitted.

Thank you for your cooperation and...

Remembrance Day Closures

November 11 is Remembrance Day across Canada. On this day, we honour those who bravely serve our country during conflict and peace times.

All City buildings and facilities are closed on Monday, November 11, for Remembrance Day.

For after-hours issues or troubles with City services, please call 807-467-2080. 

You can also use the self-reporting online tool to Request a Service. Your request will be addressed on the next business day.

We encourage you to join your local community in attending a