Water Advisories

Precautionary Boil Water Advisory Rescind Notice

Please be advised that the precautionary boil water advisory issued on February 3, 2025, has been rescinded for all persons consuming water from the City of Kenora water distribution system from the following locations: 

• Minnesota Street, address numbers 40, 30, 26, 22, 21, 19, 17, 15, 14, 13, 9, 8, 5, 2, 1;
• Pearson Street, address numbers 8, 16, 20, 28, 34, 42; 
• 931 Lakeview Drive, and 
• 5 Bay Road.

The precautionary boil water advisory is rescinded effective February 7, 2025. 

Laboratory testing of the...

Precautionary Boil Water Advisory for Minnesota Street and Pearson Street

Precautionary Boil Water Advisory 

Please be advised a Precautionary Boil Water Advisory has been issued to all persons consuming water from the City of Kenora water distribution system from the following locations:

• Minnesota Street, address numbers 1, 2, 5, 8, 9, 13, 14, 15, 17, 19, 21, 22, 26, 30, 40;

• Pearson Street, address numbers 8, 16, 20, 28, 34, 42; 
• 931 Lakeview Drive; and 
• 5 Bay Road

Due to repairs/upgrades the safety of the drinking water cannot be guaranteed. 

All water from taps should be...

Precautionary Boil Water Advisory, Minnesota and Pearson Street

Precautionary Boil Water Advisory 

Please be advised a Precautionary Boil Water Advisory has been issued to all persons consuming water from the City of Kenora water distribution system from the following locations:

• Minnesota Street, address numbers 40, 30, 26, 22, 21, 19, 17, 15, 14, 13, 9, 8, 5, 2, 1;

• Pearson Street, address numbers 8, 16, 20, 28, 34, 42; and 
• 931 Lakeview Drive.

Due to repairs/upgrades the safety of the drinking water cannot be guaranteed. 

All water from taps should be boiled for at...

Water and Wastewater User Rate Changes for 2025 and 2026

Please be advised that effective January 1, 2025, City of Kenora water and wastewater user rates will increase by 8.8% to 9.2% (depending on meter size), for all customers in 2025 and 2026. 

An average household that consumes 11.5 cubic meters of water can expect an increase of $12.61 per month in 2025 and $13.58 per month in 2026, depending on usage. 

The increase in water services user rates supports the ongoing replacement of existing assets, slows the growth of the infrastructure deficit,...

Water Services, Tax Notices, and Other Billing Delays

Please be advised that City of Kenora customers may experience delays in receiving water services bills, property tax notices, and other receivables due to the current interruption to postal services. 

It is important to remember that customers are still responsible for paying their bills on time.

To ensure you continue receiving your water bill, we invite you to sign up for e-billing.  For assistance with billing and payment options, you may contact our customer service team at 807-467-2000 or