Water Advisories

Underwater Sanitary Main Replacement in Safety Bay

Please be advised that Moncrief Construction Limited (MCL) will be completing the replacement of an underwater sanitary main in Safety Bay from Monday, September 25 to Friday, September 29. 

Boaters should proceed with reduced speeds and caution while travelling through Safety Bay as the Contractor and their divers complete the replacement. 

We thank the public for their patience and cooperation during this reconstruction project.

Utility Services During Power Outage on October 1, 2023

Please be advised that Synergy North has scheduled a city-wide power outage on Sunday, October 1, 2023, from 6:00 a.m. to 2:00 p.m. The power outage will impact City Utility Services as follows: 

Water and Wastewater

• The City’s Water and Wastewater Systems will remain active but on reduced standby power. Customers may notice reduced flow and water pressure during the outage. Please limit all water usage as much as possible, including showers and baths, clothes washing, dishwashing, and flushing...

Water Delivery Schedule Change

Please be advised that water delivery will be available five days a week, Monday to Friday, effective immediately. The delivery area remains south of Kenora By-pass Highway 17A, between the Highway 17 East and West boundaries. 

Customers must place the water delivery order by calling the day before the water is required, same day requests are subject to the higher fill fee. 

Effective January 3, 2023, customers must call 807-467-2000, Monday to Friday (excluding statutory holidays), from...