News

City Invests in Online Service Request Tool

The City of Kenora has invested in a new self-reporting online tool putting customer service at the forefront of service delivery.

The new self-reporting tool allows citizens to submit a Request for Service through Kenora.ca. The Citizen Request Portal is an online form where residents can log their requests for a specific service need or notify a City department that a scheduled service was not provided on time. Request types include:

• animal control,
• missed garbage and recycling pick-up,
• snow plowing, 

Fire Ban Lifted

Please be advised the City-wide fire ban is lifted as of Tuesday, July 11, at 3:00 p.m. This follows the announcement from the Ministry of Natural Resources and Forestry (MNRF) ending the Restricted Fire Zone for the northwest region. 

Although the fire ban has been lifted, conditions remain dry, and residents are strongly encouraged to burn responsibly and safely with extreme caution. 

City of Kenora burning permits are reinstated. An Open Air Burning Permit is required in the City of Kenora and may...

Municipal Accommodation Tax Supports Ski Trail Project

Last week, Mayor and Council presented the Kenora Nordic and Biathlon Club with a financial contribution from the Municipal Accommodation Tax for a project to enhance the use of the cross-country ski trails at Mount Evergreen.  

Through the Municipal Accommodation Tax (MAT), the City is contributing $100,000 to support installing lights on six kilometers of cross-country ski trails at the Mount Evergreen venue. The Kenora Nordic and Biathlon Club have already started the improvement project to be...

City of Kenora Launches Budget Survey

The City of Kenora has launched a survey to gather feedback from ratepayers on spending and priorities for the 2024 Municipal budget. 

As preliminary discussions have already begun around the 2024 budget, it is essential that the process be transparent and engaging. Launching the Rethinking Budgeting survey allows residents to be involved in the budget process at their convenience with ease. The survey asks questions such as what residents are most proud of, which services are most important, and...

City Announces Community Safety and Well-Being Coordinator

The City of Kenora is pleased to announce that Eric Shih has accepted the position of Community Safety and Well-Being Coordinator effective July 17, 2023.

Eric has an extensive educational background that features stops at Cornell University, Oxford University, and the British Columbia Institute of Technology.  Eric’s most recent work as a local journalism initiative reporter with Dougall Media in Thunder Bay has afforded him the distinct opportunity to witness firsthand the many social and...